Refund policy

Digital Product Policy (No Returns or Refunds)
All products sold are digital in nature. Due to the instant access and delivery of digital content, all sales are final. We do not accept returns, exchanges, or refunds once a purchase has been completed.

By purchasing a digital product, you agree that access is granted immediately and therefore waive your right to a refund, except where required by law.

If you experience any issues accessing your purchase, please contact us at browhunnies@gmail.com and we will assist you.

Cancellation Policy (Courses)
Cancellations for booked courses are accepted up until one week prior to the course start date. Any cancellation requests made after this time will not be accepted.

Deposits (Courses)
All deposits are non-refundable. However, deposits are transferable and may be applied toward a future course date, subject to availability.

Technical Issues
If you experience any technical issues with your digital product (such as access problems or corrupted files), please contact us immediately so we can resolve the issue.

European Union & UK Consumer Rights
In line with UK and EU consumer protection laws, you acknowledge that by purchasing digital content and accessing it immediately, you waive your 14-day cooling-off period. This applies once the download or access to the digital product has begun.

However, this does not affect your statutory rights. If a digital product is found to be faulty, not as described, or not of satisfactory quality, you may be entitled to a repair, replacement, or refund in accordance with applicable laws.